Mona Chammas
 

Selected Work

Case studies that demonstrate my design leadership and individual contribution

 
 

Energy

Service Design | Research | Product Design | Digital Strategy

Reimagining Operations Management to deliver on a health and safety vision for a major global energy company

 

Public Health

Service Design | UX Strategy | Digital Strategy

From crisis to readiness: Designing public health services during COVID

 

FMCG

Service Design | EX Strategy | Research

Enhancing finance operations at AVON through employee-centered design

 

Energy & Mobility

Product Strategy | CX Strategy | Research

Developing new service propositions to better serve high-value Fleet customers for a major global energy company

 

Charity

Digital Strategy | CX Strategy | Service and Product Design

Macmillan Cancer Support: Redesigning a charity around the people it serves